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   WM-3 Windmate 300
   WM-4 Windmate 400
   SW-3 Skywatch Elite
   SW-4 Skywatch Pro
   WW-1 Weather Watch
   AE-2 Angler's EDGE Plus
   HE-1 Deerhunter's EDGE
   EE-1 Eco EDGE
   More...
Instrument FAQs  
If you have a question that is not answered on here, please contact us.
     
FAQ by instrument:
     
  What if I lost my instruction manual?  
  What is your warranty?  
  What if I broke my unit?  
  What if my unit won't turn on?  
  What do I do if I think my instrument isn't operating properly?  
     
SW-2 & SW-3
  My Skywatch is giving me erratic readings, why? The speed measurement is based on magnetic transmission. The turning impeller creates a magnetic field that is detected in the windmeter.If the windmeter is close to another magnetic field (computer, power line, electronics, appliances) it may display erratic results (numbers jumping around) when the windmeter is not in use or the impeller is not turning.
The impeller is stuck, what do I do?  What caused this? If you find that your impeller is having a difficult time turning, it may have an accumulation on its spindle.  Carefully pull the impeller off of the spindle. 

If you are having a very difficult time getting the impeller off, we suggest you spray a small amount of WD-40 on the spindle.  This should lubricate the spindle, and make it easier for you to carefully pull it off. 

Once you have the impeller off of its spindle, rinse the spindle with clean water, and gently wipe off any substance that may have accumulated on or around it.  Also, rinse the impeller with clean water, especially the part where the spindle slides into the impeller. 

Once the impeller and the spindle are both dry, place the impeller back on the spindle.  Your windmeter should now be ready to go.
How do you get the top off? Tops of the SW-2 and SW-3 cannot be taken straight off.  One side of the cap must be pushed up first, and then the entire cap will be removable.
Does it come in different colors? Only one color is available for each instrument, green for the SW-2 and brown for the SW-3.
What's the difference between these and the other windmeters? The instrument needs only be held up to measure windspeed from any direction, instead of pointing into the wind.
   
SW-4
  Do I need to calibrate the hygrometer? No, this Swiss-made instrument has a self-calibrating hygrometer to measure humidity accurately for many years.
Can the impeller be replaced? Yes
How do you access the clock? The clock is only displayed in standby mode. To set the clock press and hold the middle button for 1-2 seconds. The mode button increases minutes where the wind button changes the hour. The unit must be turned on to set the clock.
How do you change the battery?  Unscrew the back cover of the unit. Insert the battery on the bottom with the positive side(+) facing you. Then insert another battery with the negative side (-) facing you. The plus sides(+) of both batteries should be touching each other. Screw the battery cover back into place.
   
SW-6
  Do I need to calibrate the hygrometer? No, this Swiss-made instrument has a self-calibrating hygrometer to measure humidity accurately for many years.
How do I shut the unit off? The unit will shut itself off after 10 minutes or you can hold both buttons, on the front , down to turn it off.
How do you change the battery? On the bottom of the unit is a little drawer. Pinch in the sides of the drawer and pull it out. the battery should be placed in the drawer with the positive side(+) up.
How do you get the top off? Tops of the SW-2 and SW-3 cannot be taken straight off.  One side of the cap must be pushed up first, and then the entire cap will be removable.
   
SM-18 / 19
  How do I remove the impeller? On the back of the unit (with the case open) near the impeller is a screw. Back this screw out about one turn (not all the way out), turn the impeller clockwise slightly and pull out. Replacement is the opposite.
The unit won't stay on - what is wrong? The battery may not be making good contact with the unit. Contact us for assistance.
How do I change the units of measure on my Skymate? For the Skymate Plus and older Skymate models, the unit must be turned OFF in order the change the units of measure using the mode buttons. For the new model Skymate, when the temperature is displayed, press and hold ON/OFF button, then press MODE key to toggle between F or C. Release the ON/OFF and MODE buttons when the desired unit is displayed. See our manuals page.
How do I get the most accurate readings? This instrument is very accurate when aligned with the winds axis. The best way to get accurate readings is to determine the direction of the wind with a tell tale (or string). When taking readings - keep the unit held high. For varying wind directions, you should slowly sweep your arm from side to side to allow the unit to sample wind from various directions. 
Why do the wind readings seem lower than they should be? This could be because you have the unit in AVG mode. Make sure you are sampling current wind speed. Another reason your unit could be reading low is that you are not taking your readings directly into the wind. 
Why don't my readings match the Weather Channel? Remember that windspeeds vary quite a bit from area to area. Your wind speed in your yard, or on your boat (etc) will not be the same as where the local weather station has their wind detection device set up. You need to also account for trees, houses, obstacles, that will interfere with wind. Temperature and windchill will also vary.
My temperature (& humidity on the SM-19) reads too high Make sure your hands and face are not near the temperature (and humidity on the SM-19) sensors. The heat and moisture from your hands and face will affect the unit's readings. Humidity (relative humidity) is based on air temperature also, so an incorrect temperature reading will result in an incorrect humidity reading also.
   
SM-28
  What if my unit will not come on? First, try changing the battery. If this does not work, remove the battery for 4 minutes and then re-insert. This is a way of clearing the unit. 
What happens if it freezes up? This is a sign of a low battery. Remove the battery and replace.
Why does the altitude keep changing? The altitude is a calculation based on changing air pressure. Changes in the air pressure will cause the altitude to change. Your altitude should be calibrated right before use as an altimeter. 
How do I change the units of measure? With the SkyMaster on, select the mode you wish to change, press and hold the ON/OFF key and, while holding, press the mode key to change units.
What if I get inaccurate readings? Each reading can be affected by the use. For windspeed, align the impeller with the wind's axis. To determine the direction of the wind, you can use a with a tell tale (or string). When taking readings - keep the unit held high. For varying wind directions, you should slowly sweep your arm from side to side to allow the unit to sample wind from various directions. For temperature and humidity, be sure the sensors (just under the impeller) are not near a source of heat (hand, body, sun, etc.). The sensors in this unit are extremely sensitive.
How long does the battery last? The battery life is varied by the mode the unit is in. Due to the very accurate hygrometer, the humidity measurement will use more battery life. Barometer and windspeed will maximize the life. Average battery life is 2-4 months.
Is a PC Interface available? No.
I bought it a few months ago and never used it.  I opened it up the other day and it doesn't work.  What do I do? First replace the battery. If that does not solve the problem, you can contact us, or the company you purchased from. If the unit is within the 1-yr warranty (proof of purchase required for all returns), it can be replaced if deemed defective. If the unit is out of the 1-yr warranty, you can purchase a new unit direct from us at a discounted price.
Why would my dew point be reading off? Dew point is a calculation of temperature and humidity. If anything is affecting these measurements, the dew point reading will be off.
Does it measure absolute pressure? The SM-28 must be set to the current air pressure, and will track changes accordingly. If the air pressure is set to the known absolute air pressure (versus relative air pressure) it will then track and measure that.
Does it measure density altitude? No.
What if my humidity is reading off / 100%? Recalibrate your humidity by following the instructions in your manual. You will need the voltage input numbers that came with your unit and instructions. They are unique for every instrument. (Please see our manuals page if you have lost your manual)
What if I threw away the instructions and the paper with the humidity calibration numbers on it? If you have lost your calibration numbers, you will have to send your unit in for calibration.  Estimated calibration charge is approximately $30.00.  Contact us for more information.
   
WW-1
  How do I get the impeller to pop up? Press in on the two buttons on either side of the impeller housing. Do not pull on the impeller housing
How do I get the impeller housing to rotate Turn the black impeller and rotate to the closed position when not using.
How do I change the battery? This can be done on your own with a jewelers screwdriver, or by a jeweler. Remove the six screws on the back of the unit and replace with a fresh battery, type CR-2032. Take care when removing the screws and back so as not to damage or lose any parts.
How long do the batteries last? Approximately 1 year.
My barometer is reading  off. This could be that you haven't adjusted your altitude. Remember that the unit is designed to be within 0.06 inHg. Also note that barometric pressure varies greatly from one location to another. This makes it hard to compare to anything - except another barometer in your immediate vicinity. Do not compare it to the local weather report if the source is miles away from you. 
   
All Windmates
  How do I activate the backlight? Press and hold the button while in any mode for one second, then release (backlight will come on). The backlight will automatically turn off after 3 seconds. If within 5 seconds after it shuts off, the button is pressed again, the light will stay on for 15 seconds.
How do I change the units of measure? While in the desired mode (windspeed, temperature, altitude, air pressure), press and hold the button for four seconds, and the units of measure will scroll through the available units. Release the button when it is set to the desired unit.
When does the instrument switch off? The Windmates will switch off automatically one minute after the last button is pressed, unless the impeller is turning. Note that the digits will flash before it shuts off.
Can I make it stay on longer? Yes. When the digits are flashing, press the button briefly once. The instrument will now remain on until the button is pressed again, or the batteries drain completely (400-500 hours)
Can I change the battery? Yes, it is the same as changing a watch battery. Care must be taken to keep the unit watertight.
Where is the temperature measured (models 2, 3, 4 only) The thermostat is located inside the unit, attached to the metal back. It will change temperature rapidly, although not instantly. Holding the metal back to an object that is the same temperature as the air will speed the temperature adjustment. You may also hold it in the water to obtain a quick water temperature reading.
Does the compass need calibrating? (models 3 and 4 only) It is very important to calibrate the compass each time you use the instrument, and necessary before the first reading after buying the product. Follow the instructions in the manual page 10.
   
EW-1
  My display is on, but it's not reading the sensor. You must set this unit up as instructed in the manual.  Insert batteries in display unit FIRST. Then insert batteries in remote unit(s) within three minutes. Replace battery covers, and wait five minutes before pressing any buttons.
I cannot receive the sensor's signal a) If both units are on: open cover of sensor. On display, press and hold "- (hold seek)" button for two seconds (it will flash). Immediately after, press and hold "TX/rest" button on sensor for two seconds and release. Sensor's temperature should come up within ten seconds.
b) New installation/no batteries: Open cover of sensor. On batter cover on display. Insert batteries into display first, then insert batteries into sensor within three minutes. Sensor's temperature should show up.
The sensor came with a probe - do I have to use it? No. The probe (at the end of a 6' wire) is designed so that you can measure extreme heat, extreme cold, and liquid. The range of the probe is greater than that of the sensor by itself. Range: Sensor: 32°F to 122°F (without probe), -58°F to 158°F (with 6' wire probe)
How many sensors can I have? Up to three.
Does this unit have an atomic clock? No. The clock must be manually set. 
Does this unit have an alarm? Yes
Does this unit have a temperature alert? Yes. This device can be programmed to alert that the temperature has risen or below a pre-determined range at the receiving unit or any of the 3 remote sensors locations.
What is the battery life? Average of 1 year
   
EW-2
  My display is on, but it's not reading the sensor. You must set this unit up as instructed in the manual.  Insert batteries in display unit FIRST. Then insert batteries in remote unit(s) within three minutes. Replace battery covers, and wait five minutes before pressing any buttons.
The sensor came with a probe - do I have to use it? No. The probe (at the end of a 6' wire) is designed so that you can measure extreme heat, extreme cold, and liquid. The range of the probe is greater than that of the sensor by itself. Range: Sensor: 32°F to 122°F (without probe), -58°F to 158°F (with 6' wire probe)
How many sensors can I have? Up to three.
Does this unit have an atomic clock? No. The clock must be manually set. 
Does this unit have an alarm? Yes - it has two.
Will it alert me when the temperature rises / falls beyond a certain point? Yes. You can set your unit to alert you when the temperature has reached a certain high or low.
Does this unit have a storm alarm? When the unit detects a storm is coming, the cloud and rain icons on LCD will flash continuously, backlight will be automatically on for 5 seconds, and the alarm will sound for 10 seconds (repeat 3 times). Press any button to stop storm alarm.
Does this unit have a temperature alert? Yes. This device can be programmed to alert that the temperature has risen or below a pre-determined range at the receiving unit or any of the 3 remote sensors locations.
What is the battery life? Average of 1 year
   
EW-3
  My display is on, but it's not reading the sensor. You must set this unit up as instructed in the manual.  Insert batteries in display unit FIRST. Then insert batteries in remote unit(s) within three minutes. Replace battery covers, and wait five minutes before pressing any buttons.
The sensor came with a probe - do I have to use it? No. The probe (at the end of a 6' wire) is designed so that you can measure extreme heat, extreme cold, and liquid. The range of the probe is greater than that of the sensor by itself. Range: Sensor: 32°F to 122°F (without probe), -58°F to 158°F (with 6' wire probe)
How many sensors can I have? Up to five.
Does this unit have an atomic clock? Yes, and the clock may be manually set. 
Does this unit have an alarm? Yes - it has two.
Will it alert me when the temperature rises / falls beyond a certain point? Yes. You can set your unit to alert you when the temperature has reached a certain high or low.
Does this unit have a storm alarm? When the unit detects a storm is coming, the cloud and rain icons on LCD will flash continuously, backlight will be automatically on for 5 seconds, and the alarm will sound for 10 seconds (repeat 3 times). Press any button to stop storm alarm.
Does this unit have a temperature alert? Yes. This device can be programmed to alert that the temperature has risen or below a pre-determined range at the receiving unit or any of the 3 remote sensors locations.
What is the battery life? Average of 1 year
Can it be reset? Yes, to reset, open the battery cover and press the reset button.  This will set everything back to the default factory settings.
   
AE-1
  What do I need to set up my unit? Latitude, Longitude and elevation from a GPS or www.topozone.com.  Obtain the Time zone from the chart in your user’s manual.   Example:  Eastern Standard Time zone would be –5 in winter, -4 in summer.  Central would change by 1 hour to –6 in winter, -5 in summer, Pacific would change by 3 hours, -8 in winter, -7 in summer.
My sun rise & sun set is wrong. This is usually the result of incorrect time zone or incorrect direction for Latitude and/or  Longitude.  Example:  For N. America, always select W for Latitude and N for Longitude.  If you select East and South, you put yourself in Australia.  N. America is in the (W)estern and (N)orthern Hemispheres.  Any place in N. America will have a negative time zone.  When you go from Standard time to Daylight Savings, your new time zone will be 1 hour less.  Example:  If you are in Virginia, your time zone is –5 during the winter.  When daylight savings time occurs, your time zone is –4.  
What type of fish species will my Angler's Edge work for? All. See the manual for the explanation of how.
   
AE-2 & ME-1
  What do I need to set up my unit? Latitude, Longitude and elevation from a GPS or www.topozone.com.  Obtain the Time zone from the chart in your user’s manual.   Example:  Eastern Standard Time zone would be –5 in winter, -4 in summer.  Central would change by 1 hour to –6 in winter, -5 in summer, Pacific would change by 3 hours, -8 in winter, -7 in summer.
My sun rise & sun set is wrong. This is usually the result of incorrect time zone or incorrect direction for Latitude and/or  Longitude.  Example:  For N. America, always select W for Latitude and N for Longitude.  If you select East and South, you put yourself in Australia.  N. America is in the (W)estern and (N)orthern Hemispheres.  Any place in N. America will have a negative time zone.  When you go from Standard time to Daylight Savings, your new time zone will be 1 hour less.  Example:  If you are in Virginia, your time zone is –5 during the winter.  When daylight savings time occurs, your time zone is –4.  
My altitude in reading off.  The elevation is correct in the parameter setting, but in regular present mode, its not reading correctly. If the elevation is set in the parameter setting correctly for your location, the altitude can be adjusted by going to the altitude mode by using the mode button in the present mode.  Press and hold the Set/Backlight button.  The altitude will begin to blink and you can adjust the numbers by using the - or + keys.  When you are finished, press the set/backlight button to revert back to current mode.
I tried to set my minutes to 68, but it won't go pass 59.  It goes back to zero when you try to go pass 59. That is correct.  It will not go pass 59min.  What you'll have to do is round up.  If you have your latitude as 37.68N, then you'll have to round up to 37.7N.  The same will occur with the longitude as well.
How can I turn off the storm alarm, which WILL sound even when the unit is off? In present Mode, press and hold down (-) button for 3 secs.  A single beep will sound.
How do I turn on the storm alarm? In present Mode, press and hold the (+) button for 3 secs.  Three beeps will sound.
What ports are listed? Why isn't my port listed? The Mariner's EDGE has a built-in database of 540 ports in the US. Due to international laws, data cannot be obtained for other countries at this time. Due to the limited space on the internal memory, and for ease of use, the 540 ports were hand-selected to give close readings for any nearby port. Sometimes, you will have to account for the variances, which is usually a few minutes after the primary port's readings.
What type of fish species will my Angler's Edge work for? All. See page 2 of the manual to read about how it works!
   
HE-1 & EE-1
  What do I need to set up my unit? Latitude, Longitude and elevation from a GPS or www.topozone.com.  Obtain the Time zone from the chart in your user’s manual.   Example:  Eastern Standard Time zone would be –5 in winter, -4 in summer.  Central would change by 1 hour to –6 in winter, -5 in summer, Pacific would change by 3 hours, -8 in winter, -7 in summer.
My altitude in reading off.  The elevation is correct in the parameter setting, but in regular present mode, its not reading correctly. If the elevation is set in the parameter setting correctly for your location, the altitude can be adjusted by going to the altitude mode by using the mode button in the present mode.  Press and hold the Set/Backlight button.  The altitude will begin to blink and you can adjust the numbers by using the - or + keys.  When you are finished, press the set/backlight button to revert back to current mode.
I tried to set my minutes to 68, but it won't go pass 59.  It goes back to zero when you try to go pass 59. That is correct.  It will not go pass 59min.  What you'll have to do is round up.  If you have your latitude as 37.68N, then you'll have to round up to 37.7N.  The same will occur with the longitude as well.
My sun rise & sun set is wrong. This is usually the result of incorrect time zone or incorrect direction for Latitude and/or  Longitude.  Example:  For N. America, always select W for Latitude and N for Longitude.  If you select East and South, you put yourself in Australia.  N. America is in the (W)estern and (N)orthern Hemispheres.  Any place in N. America will have a negative time zone.  When you go from Standard time to Daylight Savings, your new time zone will be 1 hour less.  Example:  If you are in Virginia, your time zone is –5 during the winter.  When daylight savings time occurs, your time zone is –4.  
I can't get the compass to work right. The compass needs to be calibrated.  In order to do this you need not be around any electrical devices such as in a house, in car that is turned on, near a radio, near electrical transformers, etc.  You must also place the unit on a flat surface & make two full clockwise rotations in a relatively slow & controlled manner.  The instruction manual is incorrect in stating that these rotations need to occur within 30 sec for each rotation.
How can I turn off the storm alarm, which WILL sound even when the unit is off? In present Mode, press and hold down (-) button for 3 secs.  A single beep will sound.
How do I turn on the storm alarm? In present Mode, press and hold the (+) button for 3 secs.  Three beeps will sound.
How do I set my parameters if I live in one area, but hunt in another? You want to set your parameters for the location of where you will hunt at. 
 
You can also use the future mode if you plan on hunting in a month or so from now, for example.
   
FL-K1
  My display is not reading the wind/water speed or the display is showing a -90 for temperature, what do I do? Make sure that the long carbon rod is firmly attached to the display. It must be plugged in and completely screwed on and secured to the display to read properly.
   
SM-5, 5A, 5B
  How do I change it to read in feet or meters? For units that have been purchased after 2000, when you open the cap (not the battery end) there will be 4 switches on the opposite side of the circuit board from where the cap snaps in.  The 2nd switch from the right (or the 3rd switch from the left) is the unit of measure switch.  For Meters, push the switch back (away from you), and for Feet, pull the switch forward (towards you).
What does it mean when it reads dashes? When there are dashes displayed, the unit is unable to take a reading.  The following may cause this to occur:
- the water not being at least 2 ft. deep
- you are trying to take a reading in a pool, bathtub, toilet, or in any other water that is contained
- the frequency may be incorrect for the depthsounder that you are using (remember 200khz for the external transducer and 400khz for the self-contained handheld version)
- the battery may need to be changed
- there is a defect in the unit, in which case you should immediately contact Speedtech for a RA# to return  the unit for testing and evaluation.
How can I use the hand-held version as the external transducer version? For those units that have been purchase after 2000, all that is required is the purchase of the conversion kit.  This includes a transducer at the end of a 12ft cable, and a cap which the cable snaps in to
At what end is the transducer? For the external transducer version, the transducer is located at the end of the 12ft cable. 

For the handheld version, the transducer is located in the cap (the end the switch points towards).
Where does the battery go? The battery goes inside the unit, and is located at the opposite end of the transducer (the end of where the lanyard attaches).  Twist off the end and the battery will be visible.
How often do I have to change the battery? The life of the battery is good for about 500 10 second readings. 

If you have been using your depthmate in continuous read mode, this will drain the battery faster. Therefore, you may not get up to 500 readings if you have been using it in the continuous read mode.
How do I change it to continuous read mode? For units that have been purchased after 2000, when you open the cap (not the battery end) there will be 4 switches on the opposite side of the circuit board from where the cap snaps in.  The 1st switch from the right (or the 4th switch from the left) is the continuous read switch.  To change to continuous read mode, pull the switch forward (towards you).
   
SW-IS / ES
  How do I shut it off? The unit will shut off automatically after 18 hours. Saving all values in memory.
How far away can the impeller be from the receiver? It should not be more than 20 inches. The slower you are going the closer they will be to read slower speeds. The faster you go the farther apart they can be.
   
General
What if I lost my instruction manual? Instruction manuals for most of our products are on the Manuals page. Click on the model number on the product for which you are interested in obtaining an instruction manual.  A "PDF" file will appear displaying the instructions for the product you have chosen.

If you find that the instructions for the product you are looking for are on not our website, you may request the instructions be mailed to you by contacting us.
What is your warranty? You can find our policies, including warranty, on our Policies page.
What if I broke my unit? Instruments that have been damaged by the user are not covered by our warranty.  A replacement unit may be purchased at a discounted price.  Please contact us for pricing.
What if my unit won't turn on? Try changing the battery first. Be sure you have followed set up instructions and the batteries are fresh, and inserted correctly.
What do I do if I think my instrument isn't operating properly? If you have checked the manual and read this FAQ page but are still having trouble, contact us for technical assistance.
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